Getting Testing

I am a patient. How do I get a Metametrix test done?

First, you will need to find a healthcare provider who either already has an account with Metametrix or one who is willing to establish an account. If you need help finding a clinician in your area, Metametrix provides a clinician referral service.

Once you have a healthcare provider to order the tests, he/she will need to contact Metametrix to order the appropriate kit(s). The kit(s) can be sent directly to you or to the healthcare provider's office.

Included in the kit are instructions and all the various vials and tubes needed for collection of the sample. Additionally, there is a pre-paid return-shipping envelope so that your sample will be shipped back to the lab simply and promptly.

How long does it take to get a test result?

Test turnaround time is defined as the number of days that will usually elapse between the time Metametrix receives a specimen and the time the results of that specimen are released. The average turnaround time is between 7-14 days. Larger panels of testing and more complex analytical methodologies may require more time. For up-to-date information on individual tests, please call Client Services at 800-221-4640.

I have some questions about my test results, who can I talk to?

Any questions should be directed to the doctor who ordered the test for you, as he/she is most familiar with your medical history, symptoms, age, lifestyle, etc. Your doctor will know best what to do by looking at your other test results and taking your symptoms and history into account. If he or she has questions, they can call Metametrix at 800-221-4640 to setup a consultation with one of our clinical consultants.